Privacy Policy

1. Who We Are

Vault / techmanpat operates Vault, a receipt, warranty, and product record service for Australian households.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in connection with Vault. It is written for Australian users and is intended to reflect the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We may collect account details such as your email address, authentication records, household membership, and preferences.

We collect Vault content you provide or approve, including receipt images, product names, purchase dates, retailer details, warranty periods, item notes, categories, reminder settings, and AI extraction results.

We may collect technical and usage information such as device type, browser or app information, IP address, session data, logs, and security events so we can operate, improve, and protect Vault.

3. How We Use Information

We use personal information to provide Vault, authenticate users, store receipts, organise household items, estimate and track warranties, send reminders, support users, secure the service, troubleshoot issues, and improve product reliability.

Receipt images and related purchase data may be processed by AI tools to extract product and warranty information. You should review extracted information before relying on it.

4. Disclosure And Overseas Processing

We use trusted service providers for hosting, authentication, storage, email, analytics, support, and AI extraction. These providers may process or store information outside Australia.

We do not sell personal information. We may disclose information where required by law, to protect Vault or users, to enforce our terms, or as part of a business transfer involving Vault.

5. Security And Retention

We use reasonable technical and organisational safeguards designed to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure.

We keep personal information for as long as needed to provide Vault, comply with legal obligations, resolve disputes, protect the service, and maintain accurate records. You may request deletion of your account or content in Vault settings or from the public account deletion page, subject to lawful retention requirements.

6. Access, Correction, And Complaints

You may request access to or correction of your personal information by contacting patryk@techmanpat.com. We may need to verify your identity before responding.

If you have a privacy complaint, contact us first so we can investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

7. Children And Changes

Vault is not intended for children under 16. If we become aware that a child has provided personal information without appropriate consent, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. The current version will be available on this page with its effective date.